by Shruti Sahu | Jan 24, 2014 | Data Analysis, Technology and Trends
Large amounts of healthcare information are stored by healthcare staff by entering the data in Electronic Health Records (EHRs). EHRs represent a clear view of all the unstructured data and can reveal every patients medical history, medication, laboratory test...
by Shruti Sahu | Jan 23, 2014 | BI System
Business Intelligence, according to Wikipedia, makes interpreting voluminous data friendly and enables implementing an effective strategy successfully. This post talks about how BI could benefit contact centers as a data management tool. See excerpt below. A more...