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CRM Software: Does Visualization Matter
It may be difficult to register, but traditional CRM solutions have been around for 15-20 years (Siebel Systems was founded in 1993 and Salesforce.com in 1998). Since then, they have evolved from simple contact management solutions to sophisticated commercial...
Don’t Have A Big Data Strategy Yet? Good
Big data noise has reached the point where most are reaching for the ear plugs. And with any good hype bubble, the naysayers are now grabbing attention with contrarian positions. For example, The New York Times expressed doubt about the economic viability of big data...
The History of Data Visualization
Data visualization has come a long way. From simple cave drawings depicting the success of a hunt to the intricate dashboards we have today connecting to millions of rows of data. It’s always good to know where you came from in order to better understand where you are...
Is Embracing Analytics a Rush to Judgment?
Allow me to take a contrarian view to the rapid interest in applying analytics. Have we seen this kind of story before? Is there a rush to judgment that analytics is the elusive cure-all magic potion or panacea that management has been seeking in order to achieve...
What is a Dashboard?
Defining dashboards, visual analysis tools and other data presentation media. There are many different ideas of what a dashboard is. This article will clearly define it along with other presentation tools. In my article, What is BI - A Business Intelligence Primer, I...
BI for Sales: Pipeline Analysis
Although it is sometimes said that sales is an art, the reality is that sales is a process. This process requires specific skills and activities that can be measured and managed to improve a salesperson’s performance. Unfortunately, front line sales management has a...
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Resources
Types of OLAP Systems
MOLAP, ROLAP, HOLAP... what's the difference? And modern OLAP for this century.
History of OLAP and BI
Learn about the history of OLAP technology with this comprehensive inforgraphic